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Government » Departments & Services

Utilities

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CarmelUtilities

Lane-Young (1)

Utilities Director,
  Lane Young

Phone: 317-571-2443
Fax: 317-571-2265
Email: lyoung@carmel.in.gov
Location:
30 West Main Street, Suite 220
Carmel, IN 46032

 Portrait of Hendricks

Utilities Assistant Director,
 Mike Hendricks

Phone: 317-571-2477
Fax: 317-571-2265
Email: mhendricks@carmel.in.gov
Location:
30 West Main Street, Suite 220
Carmel, IN 46032


Water Operations

Phone: 317-733-2855
Fax: 317-733-2053
Location:
3450 West 131st Street
Carmel, IN 46074

Customer Service & Billing Information

30 W Main St, Ste 220
Carmel, IN 46032

utlcustomerservice@carmel.in.gov

Manager,
 Scott Campbell

Phone: 317-571-2442
Fax: 317-571-2462
Email: scampbell@carmel.in.gov
Location:
30 West Main Street, Suite 220
Carmel, IN 46032

Customer Relations & Education

Manager,
 Kelli Prader

Phone: 317-571-2673
Fax: 317-571-2265
Email: kprader@carmel.in.gov
Location:
30 West Main Street, Suite 220
Carmel, IN 46032

Carmel Utilities is a municipally owned utility managed by a City of Carmel Department, providing water, wastewater and trash service to households & businesses in Carmel, Indiana.

The Carmel Utilities Department includes three divisions:

  • The Water Division ensures Carmel residents have an ample supply of clean water.

  • The Wastewater Division handles the disposal of the city’s sanitary wastewater as well as the Carmel Green (Biosolids) Program and the Household Hazardous Waste Disposal site.

  • The Trash & Recycling Division contracts for residential trash and curbside recycling service


The award-winning department has received multiple recognitions in both the Wastewater and Water Divisions.

Please see below for the most recent awards list along with informational links:

Carmel Utilities Wastewater Awards:

Indiana Water Environment Association Outstanding Laboratory Award (2001 through 2022)
Indiana Water Environment Association Excellence in Safety Award (2022)
Indiana Geographic Information Council – Excellence in GIS for Large Community (2017)
Indiana Water Environment Association Biosolids Award (2016 & 2023)

Carmel Utilities Water Awards:

EPA WaterSense Award (2016)
Hoosier Water Guardian Award “With Distinction” (2009-2015)
Groundwater Foundation’s Groundwater Guardian Award (2010, 2011, 2012, 2013)

Water Employee Award:

American Water Works Association (AWWA) Operator’s Meritorious Service Award – Jaimie Foreman (2021)


Please go to the CarmelUtilities.com website for more information, including the subjects below:

Account Login
Annual Report
Backflow
Cold Weather Precautions
Contact Us
Contractors
Department Divisions
E-Bill Sign Up
Environmental Education Links
Fees
Household Hazardous Waste
Fats Oils & Greases
Irrigation
Leak Detection
Other Utilities Servicing Carmel
Payment Due?
Pay Bill
Rates
Service Request
Sump Pump Redirection Program
Trash & Recycling Program
Utilities Citizens Academy
Utilities FAQ
Utilities Newsletters
Water Awards
Wastewater Awards
Watersense
Water Meter Change-Out Project
Water Quality Reports
Wellhead Protection Program


Follow Carmel Utilities on: Facebook Twitter

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Carmel City Hall
One Civic Square, Carmel, IN 46032

Open daily 8 a.m. - 5 p.m.
Closed Saturday - Sunday
317-571-2400

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